Shipping policy

INJIYA Shipping Policy

Thank you for shopping with INJIYA! We are committed to delivering your premium, 100% natural stevia products in a timely and efficient manner. Below are the details of our shipping policy:

1. Shipping Locations

We currently offer shipping within India. At this time, we do not offer international shipping.

2. Processing Time

  • Order Processing: Orders are processed within 2-3 business days after the order is placed. This allows time for order confirmation and payment verification.
  • Shipping Time: Delivery time varies based on your location and the shipping method selected at checkout. Standard delivery usually takes between 5-7 business days from the order's dispatch date.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your order size, weight, and delivery location.
  • For larger or bulk orders, additional charges may apply.

4. Shipping Methods

We partner with reliable courier services to ensure your order reaches you safely and on time. Available shipping methods will be displayed during checkout.

5. Delivery Delays

While we strive to ensure timely deliveries, please note that INJIYA cannot be held responsible for delays caused by external factors, such as weather conditions, strikes, or courier service delays.

6. Order Tracking

Once your order has shipped, you will receive an email with tracking information to monitor the progress of your delivery.

7. Incorrect or Missing Address

Please double-check your shipping address when placing an order. INJIYA is not responsible for delays or lost shipments caused by incorrect or incomplete address details provided by the customer.

8. Damaged or Missing Items

If your order arrives damaged or you notice any missing items, please contact us immediately at injiyastevia@gmail.com with your order number and relevant details, and we will assist you in resolving the issue.

9. Return to Sender

In case a package is returned to us due to an incorrect address or failure to claim the package, we will contact you to arrange for re-shipment. Additional shipping charges may apply.

10. Contact Us

If you have any questions regarding your order or our shipping policy, please feel free to contact us at injiyastevia@gmail.com.